Review: SilverKris Lounge Terminal 2 (SIN)

Jyaga unsure (3/5)

SilverKris Lounge

Airport : Singapore (SIN)
Terminal : Terminal 2
Operator : Singapore Airlines
Access : Singapore Airlines and Star Alliance First and Business Class passengers, and PPS Club members.
Date of Visit : January 2024

The Singapore Airlines SilverKris Lounge Terminal 2 is one of two Business Class lounges operated by the airline at its home at Singapore Changi Airport. While the majority of the airline’s flights are centred in Terminal 3, a good number of flights to select Asian destinations depart Terminal 2. Last renovated in 2011, the Terminal 2 lounge is the oldest such facility and features the airline’s previous generation design language. Despite the terminal’s comprehensive refurbishment in 2022, the SilverKris Lounge was sadly left untouched.

Lounge Access Requirements

The SilverKris Lounges at Singapore Changi Airport are not standard Star Alliance lounges. In particular, only First and Business Class passengers departing on Singapore Airlines and other Star Alliance carriers are eligible for access. Additionally, access is provided for PPS Club members and a guest travelling on the same flight. Remarkably, KrisFlyer Gold and other Star Alliance Gold status frequent flyers are not eligible to enter this lounge. Instead, they have access to the much worse KrisFlyer Gold lounge next door. I’ll also note that the lounge is open 24 hours.

SilverKris Lounge

Location

As with most lounges in Terminal 2, the Singapore Airlines SilverKris Lounge is located on Level 3 at the terminal’s central shopping arcade. If you’re coming from Singapore, clear immigration and head left towards the direction of Transfer E.

Singapore Changi Airport Terminal 2
Singapore Changi Airport Terminal 2

Head up the escalators located next to The Cocoa Trees, close to Transfer E. Once you get to Level 3, the Singapore Airlines lounges should be visible from the escalator landing. You’ll find the shared entrance to the SilverKris Lounges at the far end of the corridor.

Escalators to Level 3 by The Cocoa Trees
Entrance to the SilverKris Lounge

SilverKris Lounge Business Class

As with its counterpart in Terminal 3, the SilverKris Lounge is separated into two sections – First Class and Business Class. I have reviewed the First Class section in a separate instalment, which I got to visit as I was flying Suites to Mumbai.

Entrance to the SilverKris Lounge Terminal 2

As I was already in the lounge, I simply moved from the First Class section to the Business Class section. Of course, I notified the friendly agents at the reception desk, who gladly welcomed me in. Furthermore, unlike the First Class section, the entrance opens up immediately to the main lounge and dining areas of the Business Class section.

SilverKris Lounge Terminal 2 reception

Main Lounge

The main lounge area is located on the right-hand side as you enter the Business Class section. The area consists of one square-shaped sitting room, with armchairs arranged in rows facing each other, end-to-end. With its largely wood-coloured theme and leather furnishing, the space feels drab and undoubtedly outdated. But hey, at least the carpets feel new!

SilverKris Business Class Lounge
SilverKris Business Class Lounge

There is also a great degree of mix and matching with the furniture, leaving the lounge looking dishevelled. If I had to hazard a guess, I would say that the newer chairs probably replaced broken or worn-out counterparts left unmaintained during the lounge’s extended COVID-19 pandemic closure.

Lounge seating
Lounge seating

Despite there being windows running along one side of the sitting room, I was surprised to see how dark the lounge was. Granted the blinds were down, perhaps to reduce excessive sunlight – but even so the lounge felt miserably dim. For one, the bright sterile white light coming from the columns separating the dining area and the sitting room did not help make the lounge feel any cosier.

Lounge seating
Lounge seating

Furthermore, the lounge shares the same lack of power outlets as the First Class section, at least in the majority of seats. Granted, there are still power outlets built into several console tables between each seat. Sadly, not all seats are granted this distinction. Additionally, I was confused to see a bright traffic cone placed next to a rubbish bin in the centre of the lounge. What’s that doing there?

Power outlets
Lounge seating and traffic cone

Seating Extension

Finally, I’ll note that there is a supplementary sitting area next to the entrance and near the dining area. While awkwardly proportioned, I’ll note that the seats and tables in this area look new. There are even multiple power outlets by each seat. For one, this is no surprise, as the area had once been the lounge’s business centre a few years back.

Supplementary sitting area

Dining

To the left-hand side is the lounge’s dedicated dining area, where you’ll find a handful of seating options next to the buffet spread. While the design of the space looks similar to the main lounge, the furniture in the dining area does appear to be fresher and newer. For starters, there are four communal tables along the wall, each seating eight people.

Dining area seating
Dining area seating
Buffet spread

These tables are complemented by two high-top communal tables placed on the front and back of the dining area, alongside two standing tables along the back wall. While impersonal, there is perhaps no better way to effectively use the small footprint dedicated to the busy Business Class lounge.

High-top tables
High-top tables

Food

As hinted earlier, dining at the SilverKris Lounge is entirely composed of a buffet selection. Despite being so, there is a large and varied selection of food, of which the hot dishes encompassed Singaporean, Chinese, Indian and Western options. While I didn’t find the selection to be especially appealing, I’ll let the pictures speak for themselves.

Buffet spread
Scrambled eggs, baked beans, peas upma, and sambar curry
Cabbage and mushroom gyoza and mock meat dumpling
Infused water (hmmm)
Pork sausage, shoulder ham, pork char siew pao, and fan choy
Minced pork congee
Condiments and cutlery
Seafood siew mai, har kow, and laksa noodles
Laksa gravy and accompaniments
Hard-boiled eggs and apples
Multigrain fried rice and chwee kueh
Chicken treasure
Condiments and cutlery

There is similarly a varied selection of chilled and room temperature food, including various yoghurts, bread, and muffins, as well as choices of cereal, sandwiches and dry snacks. This is accompanied by a selection of local and Indian pastries kept warm under heat lamps, and a chilled sweet soup called cheng teng.

Various flavoured yoghurts and dried fruits
Cut fruits and sandwiches
Sandwiches and muffins
Bread and accompaniments
Food buffet
Croissant, Indian pastries, and local curry puffs

Drinks

Unlike the First Class section, there is no dedicated bar at the SilverKris Lounge Business Class – meaning that there are neither barista-made coffee nor bartender-prepared cocktails. As such, drinks are an entirely self-service affair. At the very least, the drinks selection is not bad. In terms of alcoholic drinks, available were Absolut Vodka, Bombay Saphire Gin, Bacardi Rum, Courvoisier XO Cognac, Jack Daniels Black Label, The Ardmore Single Malt, and Chivas Regal 12 Years, as well as Asahi beer on tap. Impressively, Taittinger Brut Reserve Champagne was also available – not something you see every day in a Business Class lounge!

Alcoholic drink selection

On top of the Asahi beer available on tap, cans of Heineken and local Tiger Beer were also available, complemented by a selection of soft drinks in the chiller. Specifically, there were Schweppes soda water, tonic water, ginger ale, and bitter lemon; Coca-Cola classic, light, and zero, and Sprite; Marigold apple and orange juice, Kagome tomato juice; as well as canned Perrier sparkling water.

Chilled drinks

Finally, there are two Boncafé branded coffee machines, which I guess is better than a cup of instant coffee. Accompanying this is a varied selection of Singapore’s own TWG tea, alongside milk and two kinds of oat milk (regular and chocolate).

Coffee machine
Tea selection and choice of milk and cereal

Amenities

Playroom

Like the First Class section, there is a dedicated and enclosed children’s playroom. In the Business Class section, it is located towards the front of the main lounge, next to the entrance. The small space merely features a wall-mounted television in addition to an armchair, as well as two full-sized and two miniature Starck Louis Ghost chairs. Seeing the lack of any children’s playthings, parents probably ought to bring a toy or two to keep their children entertained.

Playroom
Playroom

Toilets

The gender-segregated toilets are located down a corridor behind the dining area. For what is a large lounge, I was surprised to find that the washrooms to be smaller and less spacious than those in the First Class section. Regardless, I was happy to see that it was well-lit and clean, despite its high foot traffic.

SilverKris Business Class Lounge washroom
Men’s room urinals

Showers

Much like the First Class lounge, the shower rooms here are contained within the washrooms; the men’s and ladies’ rooms have four showers each. The shower rooms were not locked and there didn’t seem to be a shower reception. This made the showers look like a free-for-all, which can be frustrating if there are a lot of people trying to get a shower at the same time.

Shower rooms

Each shower has a sink and vanity area with a stool, as well as a walk-in shower with a rain shower head. While nicely appointed, the showers frustratingly do not have ensuite toilets – perhaps owing to their location in the washrooms. I’ll also note that the shower stalls were equipped with non-descript body wash and shampoo bottles.

Shower room

WiFi

The SilverKris Lounge has a relatively fast WiFi network separate from the terminal’s otherwise great WiFi connectivity. Given how spotty Changi Airport’s WiFi network could be on Level 3, this will come to be very valuable to those without cellular data. While the network is password protected, the password is conveniently displayed on placards throughout the lounge.

Overall

Having seen the mediocrity of the SilverKris Lounge Terminal 2’s First Class counterpart, I did not envision being blown away by the Business Class offering. As such, my expectations were correctly met with an outdated and uninspiring space. The facility is basic and rather bare-bones in its offering and is largely devoid of any amenities you’d find at any world-class airport lounge. Between the okay food, passable seating, and clean toilets, the SilverKris Lounge Terminal 2 can be a good place for a short pitstop. At the very least, it is far from being the worst lounge in Terminal 2 (looking at you, SATS Premier Lounge).

Read more from this trip here!

One response to “Review: SilverKris Lounge Terminal 2 (SIN)”

  1. Paul

    This lounge is a dump, I can’t believe Singapore still kept it the same way all of this time.

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