Review: SilverKris Lounge Terminal 3 (SIN)

Jyaga likes (4/5)

SilverKris Lounge

Airport : Singapore (SIN)
Terminal : Terminal 3
Operator : Singapore Airlines
Access : Singapore Airlines and Star Alliance Business Class passengers
Date of Visit : January 2024

Serving primarily Business Class passengers, the SilverKris Lounge in Terminal 3 is Singapore Airlines’ flagship facility at its home in Singapore Changi Airport. Opened in 2022, it is the largest lounge in the system, with enough seating for some 570 passengers. In fact, it is bigger than The Private Room and the SilverKris First Class Lounge combined. The lounge complements the SilverKris Lounge in Terminal 2, which I have reviewed in a previous instalment.

Lounge Access Requirements

The SilverKris Lounges at Singapore Changi Airport are not standard Star Alliance lounges. Only First and Business Class passengers departing on Singapore Airlines and other Star Alliance carriers are eligible for access. Additionally, access is also provided for PPS Club members plus one guest travelling on the same flight. Remarkably, KrisFlyer Gold and other Star Alliance Gold status frequent flyers are not eligible to enter this lounge. Instead, they are directed to the less desirable KrisFlyer Gold Lounge nearby. The SilverKris Lounge is open 24 hours.

Location

The SilverKris Lounges at Terminal 3 is located on Level 3, just above the terminal’s central shopping arcade. After clearing immigration, head towards the direction of Gates A1 – A8 and stop in front of the Bacha Coffee retail pavilion. There, you’ll find a pair of escalators that lead up to the SilverKris Lounges on Level 3, which is clearly distinguished by a batik-motif glass art facade.

Entrance to the SilverKris Lounge

SilverKris Lounge Terminal 3

As with its counterpart in Terminal 2, the SilverKris Lounge is separated into two sections – First Class and Business Class. I have reviewed the First Class section in a separate instalment by travelling in Singapore Airlines Suites to Mumbai.

Entrance to the SilverKris Lounge (Business Class)

As I was merely moving from The Private Room, I did not need further boarding pass verification. Instead, I notified the agent at the First Class desk, who encouraged me to take a look around and welcomed me in. Owing to its window-side location, I was welcomed by a bath of sunlight. A nice change from the darkness of the First Class section and The Private Room. 😉

SilverKris Lounge signage

Owing to the size of the lounge, I will separate this review into several sections corresponding to the respective areas of the lounge. The layout of the lounge is summed up by the following map, which completely underemphasises the sheer size of the facility.

Map of the SilverKris Lounge

Bar

Immediately past the entrance, you’ll find the SilverKris Lounge bar, which seats nine people. Thanks to the wall-hung televisions, there is a sports bar feel to the space. This of course makes it appear a lot less formal than the beautiful Lalique-crystal adorned bar at the First Class Lounge.

Bar at the SilverKris Lounge
Bar at the SilverKris Lounge

If you don’t fancy sitting by the bar counter itself, the bar area also features relaxed lounge chairs arranged along the windows. Across from the entrance, there is also a row of high-top counter seats overlooking the apron, complemented by more sofa seating.

Sofa seating at the bar
Sofa seating at the bar
High-top counter seating at the bar

As is standard with SilverKris Lounges, however, I’ll note that the bar is only tended between 06.00 to 10.00 and 15.00 to 21.00. During these times, you can request either barista-made coffee or mixed drinks and cocktails, respectively.

Terrace

Beyond the bar is the terrace, which is one of the two main seating area in the SilverKris Lounge Business Class. The section features only partially covered ceilings, which much like a terrace, opens into the terminal.

SilverKris Lounge terrace seating
SilverKris Lounge terrace seating
‘Indoor’ area of the SilverKris Lounge terrace

While the space is permeated by daylight, the terrace does not directly have windows. Instead, it looks down into the terminal’s interior area. This is where you’ll find the terminal’s seating area, which itself looks akin to a lounge.

SilverKris Lounge terrace seating
View from the terrace area
View from the terrace area

The majority of seats in this section is composed of sofa chairs, arranged facing each other in a typical airline lounge setting. Between each of these chairs, there is a hollowed-out console table, in which you can stow a cabin bag. On top of the rows of sofa chairs, there are also several full-sized sofas arranged to mimic a living room.

‘Indoor’ area of the SilverKris Lounge terrace
‘Indoor’ area of the SilverKris Lounge terrace
SilverKris Lounge terrace seating

You’ll find an abundance of power outlets available in the seating area. Particularly, you’ll find both universal power outlets and USB-A outlets on the console tables between each seat. Several of the seats are even equipped with wireless charging pads – an impressive if not inefficient way to charge your devices.

SilverKris Lounge terrace seating
Power outlets

In addition to the sofa chairs, there are also high-top communal tables both at the back and adjacent to the refreshments area of the terrace. The tables are similarly equipped with universal power outlets, which can be found on the underside.

SilverKris Lounge terrace seating
Communal tables in the terrace area
Communal tables in the terrace area

Productivity Pods

Placed along the interior wall of the terrace area, you’ll find Singapore Airlines’ signature designed productivity pods. The pods cleverly doubles as both a dining surface and a work desk. These semi-private, high-walled cubicles feature seating with a built-in lamp, power supply, and table surface.

Productivity pods in the terrace area

The pods have become a trademark of SilverKris Lounges since their introduction as part of the ‘Home Away From Home’ refurbishment project. They are similar to the Ilse Crawford-designed Solo chairs at Cathay Pacific Lounges albeit in a more compact manner. Thanks to its high grey walls and the curved chair, the pod’s general shape is also reminiscent of the airline’s Boeing 777-300ER First Class.

Productivity pods in the terrace area

Refreshments

Considering the size of the lounge, it shouldn’t come as a surprise for the terrace area to have its own refreshment station. Labelled as the ‘mini-buffet’, the spread consists of a limited buffet of light hot and cold snack options. Since I’ll be focusing more on the lounge’s food and drinks in the dining section, I’ll merely skim over the selection here.

Refreshments spread
Bread and pastries
Doughnuts and nyonya kuehs
Potato wedges, fried spring rolls, roasted broccoli, butternut pumpkin, chicken nuggets, and assorted puffs
Chicken with spicy mala sauce, spicy chicken rib, and fried fish with spicy mango sauce
Otah sandwich, broiled mussels, chicken stick, and fried fish with passion fruit mayo
Seafood siew mai and har kow
Vegetarian cabbage & mushroom gyoza and crystal dumpling
Cheese selection
Selection of sandwiches and fruits

The refreshments area similarly features a beverage station composed of a selection of hot and cold soft drinks as well as alcoholic drinks. The drinks are self-served, available in addition to the selection at the adjacent bar area.

Beverage station
Chilled beverage selection
Chilled beverage selection
Asahi beer machines and TWG tea selection
Coffee machines and water dispenser

Washroom

Located close to the entrance is a pair of secondary washrooms for the SilverKris Lounge, which are gender-segregated. The washrooms are clad in dark grey marble-pattened porcelain tiles, which coincidentally look nicer than those in the First Class section.

Entrance to the washrooms
Secondary washroom in the SilverKris Lounge

Curiously, the toilets do not feature the smart bidets available in First Class and The Private Room. I guess, they have to cut costs somewhere right? 😛 Regardless, I was happy to see the washrooms were well-lit and clean, despite being in a high foot traffic area.

Toilet in the secondary washroom
Urinals in the secondary washroom

Dining

Further into the lounge, you’ll find yourself in the dining area, which is perhaps the single largest section in the SilverKris Lounge. Alongside the immense food and beverage spread taking up the centre, the dining area is split between two zones – transforming more into a proper dining area the further into the lounge you go.

Dining area at the SilverKris Lounge
Dining area at the SilverKris Lounge

At the start, the seating arrangement appears much more casual, featuring seats that blend in a mixture of dining and working. Standing out are the four rows of sofa seats in the centre with side consoles featuring a table surface with protruding wings. Due to the added surface area from the wings, it is convenient to both work and have a light meal. Besides that, there are also bench seats that run along the wall, this time with a proper table and a companion seat.

Lounge seating in the dining area
Dining area seating
Dining area seating

At the centre of the dining area, adjacent to the dining spread are a pair of L-shaped high-top communal tables. Each table seats 28 diners and presents an in-between option for the lounge chairs and the dining tables.

Dining area seating
Dining area seating
High-top seating
High-top seating

At the very back of the dining area, you’ll find most of the proper dining tables, featuring a more varied arrangement of seats. On top of the booth seats along the wall, there are circular tables that take up the centre space, each seating between three to four. Besides that, there finally are a couple of communal tables at the very back of the section.

Dining tables towards the rear
Dining tables towards the rear
Communal dining tables
Communal dining tables

Food

While the terrace area’s ‘mini buffet’ is already quite substantial, the main food spread in the dining area takes things to another level. I was surprised and impressed by the scale of the buffet spread, which rivals the buffets at many five-star hotels in Asia.

Hot buffet at the SilverKris Lounge
Hot buffet at the SilverKris Lounge

As hinted earlier, dining at the SilverKris Lounge is entirely composed of a buffet selection. Among others, there is a substantial selection of dishes, encompassing various Asian and International cuisines, including Singaporean, Chinese, Indian and Western options. The spread also features a selection of made-to-order dishes at the counter and noodle bar. Given the variety, I’ll let the pictures speak for themselves.

Noodle bar
Laksa and Japanese udon with chicken karaage
Noodle bar condiments
Vegetarian crystal dumplings, cabbage & mushroom gyoza, chapatti, vegetable pakhora and vegetable samosa
Pulao, paneer butter masala, and multigrain rice with mixed vegetables
Roasted broccoli and steamed rice
Mushroom lasagna and penne vongole clams in white wine sauce
Ayam masak merah
Har gow, seafood siew mai, fan choy, pork char siew pau, curry puff, sardine puff, chicken nuggets, and french fries
Har gow and seafood siew mai
Pork chop with fragrant fried rice and mushroom fusilli pasta with white wine cream sauce
Chicken treasure and cheng teng
Mushroom soup
Condiments and utensils

On top of the selection of hot food, there is likewise an assorted selection of chilled and room temperature food. This includes various choices of fresh fruits and salads, yoghurts, sushi rolls, cheese, and sandwiches, as well as an assortment of bread and cakes.

Chilled buffet spread
Selection of muffins and cakes
Choice of bread and sushi rolls
Fresh fruits and salad bar
Sandwiches, cut fruits, and cheese
Matcha soba and assortment of cakes

Drinks

To the side of the food spread, you’ll find the chilled beverage station. This features an appealing array of both alcoholic and non-alcoholic drinks as well as dry snacks. The drink selection is quite impressive, too, particularly for a Business Class lounge.

Beverage station
Beverage station

In terms of alcoholic drinks, available were Absolut Vodka, Bombay Saphire Gin, Bacardi Rum, Courvoisier XO Cognac, Jack Daniels Black Label, Bowmore 10 Years, and Chivas Regal 12 Years. Asahi beer is also available, dispensed from beer machines complemented by chilled glasses. Better yet, Piper-Heidseick Brut Essentiel Champagne was also available, in addition to the selection of wines.

Alcoholic drink selection
Piper-Heidsieck Brut Essentiel Champagne
Wine dispensers
Beer dispensers

In addition to Asahi beer, cans of Heineken and local Tiger Beer are also available, complementing the array of soft drinks in the chiller. Those include Schweppes soda water, tonic water, ginger ale, and bitter lemon; Coca-Cola classic, light, and zero; Sprite; Marigold apple and orange juice, Kagome tomato juice; as well as canned Perrier sparkling water.

Chilled drink selection

Furthermore, two Boncafé-branded coffee machines are also available, complementing the barista-made coffee available at the bar. This is accompanied by a varied selection of Singapore’s own TWG tea, alongside milk and two flavours of oat milk (regular and chocolate).

Boncafé coffee machines
TWG Tea selection
Milk and oat milk

Living Room

Across the dining area is the SilverKris Lounge’s second sitting room, referred to by the airline as the ‘Living Room’. The area is named so thanks to the wingback chairs in the middle of the seating area, reminiscent of a traditional living room.

Wingback chairs in the Living Room
Living Room in the SilverKris Lounge
Living Room in the SilverKris Lounge

Outside of that, the Living Room employs a similar arrangement of seats as the terrace, albeit in a more enclosed environment. For instance, along the window side, you have a line of sofas and sofa chairs facing each other in a living room-like setting. Note that the windows look onto the interior of Gates A1-A8, which coincidentally is where my flight to Mumbai will depart.

Living Room in the SilverKris Lounge
Living Room in the SilverKris Lounge

On top of that, there are also high-top communal tables as well as rows of the armchairs featuring consoles with a protruding wing table surface. Identical to the style in the rest of the lounge, the consoles are hollow, allowing for stowage of carry-on bags in them. Furthermore, you’ll also find universal power outlets between each seat, as well as wireless charging pads on the console surface.

Living Room in the SilverKris Lounge
Living Room in the SilverKris Lounge

Children’s Playroom

On one end of the Living Room is the enclosed children’s playroom. As always, the playroom contains basic provisions, featuring no more than a single chair and table, as well as two small bean bag chairs.

Children’s playroom in the SilverKris Lounge
Children’s playroom in the SilverKris Lounge

Phone Booth

Located close to the playroom is a single phone booth with a swivelling barstool and a table counter. The booth serves a similar purpose you’d find in Japanese airline lounges, like those in the JAL First Class Lounge for example. Being enclosed, it serves to limit noise seeping into the lounge when taking calls.

Phone booth in the SilverKris Lounge

Productivity Pods

On the opposite end of the Living Room, you’ll find an alcove with the cleverly designed productivity pods. Since these pods are identical to the ones at the terrace area, I will simply skim over the details here.

Productivity pods in the Living Room
Productivity pods in the Living Room

These semi-private, high-walled cubicles feature seating with a built-in lamp, power supply, and table surface. When in use, these booths conveniently double both as a dining space as well as a work desk.

Rest Area

At the very far end of the dining room, you’ll find a nondescript door that opens to the rest area. The area consists of several rows of semi-private pods. Each pod has a reclined lounge chair, a reading lamp, and a table with power ports, similar to the relaxation area at the Qatar Airways Al Mourjan Lounge in Doha.

Rest area pods
Rest area pod accommodation

The pods are designed in such a way that the reclined lounger is mostly shielded from view. While I found it surprising that it was quite bright in the day, I would imagine the lighting would be more subdued at night. Thankfully, blankets and eyeshades are available at the entrance of the area.

Amenities

Customer Service Desks

Between the entrance and the dining area are three customer service desks, like those in the SilverKris First Class Lounge in Terminal 2. I imagine they act as a rebooking and assistance desk in case of flight irregularities. In addition to the desks, there is also a KrisShop display in an alcove on the opposite side.

Assistance desks
KrisShop display

Meeting Room

Across from the assistance desk is an enclosed meeting room, which is equipped with six office chairs centred around a triangular conference table. There is a wall-hung television, convenient for displaying presentations when needed. Being enclosed, the meeting room provides a great place to work away from the noise of the lounge.

Meeting room in the SilverKris Lounge

Showers

Located down a corridor past the customer service desks, you’ll find the showers and the lounge’s main washrooms. There are 15 shower suites at the SilverKris Lounge, which is a good amount for a lounge of this size. Showers can requested at the shower reception just outside on the corridor.

Shower suite in the SilverKris Lounge
Shower suite in the SilverKris Lounge
Rain and handheld showers

The shower suites are equipped with an ensuite smart bidet-equipped toilet and sink – a much appreciated improvement to its Terminal 2 counterpart. Furthermore, the suite features a walk-in shower with both handheld and rain showerheads. Finally, let me note that the shower stalls were equipped with non-descript body wash and shampoo bottles.

Washrooms

Adjacent to the showers are the lounge’s main washrooms. They are gender-segregated and feature the same dark grey marble-pattened look as the other washroom. Unsurprisingly, they are well-lit and kept clean and dry, which is always appreciated.

Washroom in the SilverKris Lounge
Washroom in the SilverKris Lounge

In an interesting plot twist, the main washrooms feature toilets equipped with smart bidets – much like the First Class lounge. This is on top of the handheld bidets also available with the toilets.

Washroom in the SilverKris Lounge
Toilet in the washroom
Urinals in the washroom

WiFi

The SilverKris Lounge is connected to a relatively fast WiFi network separate from Changi Airport’s otherwise great WiFi connectivity. While the network is password protected, the password is conveniently displayed on placards throughout the lounge.

Overall

The SilverKris Lounge in Terminal 3 presents a massive upgrade to Business Class departing on Singapore Airlines. Compared to the depressing facility in Terminal 2, the Terminal 3 lounge is both inviting and comfortable. I was most impressed by the varied and massive food and beverage selection, which aptly complements this massive lounge. Considering how large the facility is, I’d happily arrive a bit earlier to check out all of its facilities.

Read more from this trip here!

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